Cloud AI Trust Boundaries

Cloud AI Trust Boundaries

“The model is in our cloud” does not, by itself, describe who can process a prompt, where inference runs, or which organisation is responsible for each part of the service. This guide collects practical ways to map cloud AI trust boundaries across the control plane, data plane, model provider, and customer environment.

Map processing before choosing controls

Follow the prompt, uploaded files, retrieved data, outputs, logs, and support access through the service. Identify the legal entity and technical operator at every step, then verify retention, region, access, and incident terms against current product documentation and contracts.

Questions for an architecture review

  • Which service receives each category of data, and which party operates it?
  • Where does inference occur, and where can prompts, outputs, or diagnostic logs persist?
  • Which personnel or subprocessors can access the data, under what controls, and for what support purpose?
  • What does a “zero data retention” setting cover, and what does it exclude?
  • How do region selection, backups, abuse monitoring, and service telemetry affect the data map?
  • Which contract and technical control support each answer, and who revalidates it after a product change?

Treat vendor documentation and contract terms as time-sensitive evidence. Record the source and review date rather than relying on a product label or a one-time assessment.

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